This prompt which you typically see after opening or creating a word document in a document library has been an annoyance for a long time.
Some of the normal places you might have checked to try and resolve it – such as office trusts or intranet security zone settings never seemed to fix it – but at last I think I’ve found out how to fix it and wanted to share.
It turns out that word doesn’t use the ‘Local Intranet Zone; but instead only uses the settings from the ‘Trusted Sites’ which we haven’t typically populated. So to resolve the above prompt – all we need to do is add our Intranet sites (and we may as well do all of them – to our ‘Trusted sites zone’. We should probably automate this via group policy but for the manual way to do this – follow these instructions:
- Open Internet Explorer on your machine
- Go to Internet Options <- where this is depends on your version of IE (On IE10 and 11 its from the cog symbol top right)
- Select the security tab – and then select Trusted Sites
- Click the Sites button and add your SharePoint site to the list. Note: You can use wildcards here so something like https://*.yourcompanyname.net will do
- You can now test by closing your browser and opening SharePoint again – to see if it resolves the warning
Note: You may find that you now start getting prompted for credentials from within office. If that’s the case then you’ll also need to set the Trusted Sites security by clicking Custom level…
Scroll to the bottom and click the Automatic logon with the current user name and password option
I hope this helps a few people out.